This Privacy Policy explains how Jagrat Gems (“we”, “us”) collects and uses information when you use jagratgems.co.in.

Information we collect

  • Details you give us when you order or contact us: name, phone number, email, billing and shipping address.
  • Order details and communication with our support team.
  • Technical data such as IP address, browser type and pages visited, collected through cookies and analytics tools.

How we use your information

  • To process, energize, ship and support your order.
  • To send order updates by email, SMS or WhatsApp.
  • To improve the website and prevent fraud.
  • To send offers, only where you have agreed to receive them.

Payments

Payments are processed by Razorpay. We do not store your card, UPI or bank details on our servers.

Sharing of information

We share information only with service providers who need it to complete your order, such as payment gateways and courier partners, or when required by law. We do not sell your personal information.

Cookies

The website uses cookies to keep your cart and login working and to measure traffic. You can disable cookies in your browser, but some features may stop working.

Your choices

You may ask us to correct or delete your personal information, or to stop marketing messages, by writing to us through the Contact Us page.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.